FAQ

Have Questions?

You ask, we answer!

Here are some of the most common questions we get asked about doors, our services and what to expect.

Common causes include worn tracks, dry rollers, or motor strain. A quick service usually sorts it out before it leads to bigger issues.

First, check the remote batteries and power. If that’s fine, it could be the motor, springs, or alignment. Give us a call and we’ll diagnose it fast.

Yes! Most manual roller doors can be upgraded with a motor and remote control for added convenience and security.

Yes – we provide fast emergency repairs across Canterbury to get your door working again quickly and safely.

Absolutely. We specialise in heavy-duty roller doors for commercial and industrial sites, including warehouses, factories, and carparks.

We recommend annual servicing for residential doors and 6-monthly for commercial or high-use doors. Regular maintenance ensures safety, reliability, and longer lifespan.

Yes, most roller doors have a manual release or chain mechanism. If you’re unsure how to use it, contact us — we’re happy to walk you through it.

Modern roller doors are designed with security in mind. With features like reinforced slats, lockable bottom rails, and motor locking systems, they provide a strong barrier against intrusion.

Absolutely. We offer a wide range of colour options to suit your building or brand. Let us know what you’re after, and we’ll help you find the perfect match.

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